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SiteBuilder Technical Support  

SiteBuilder offers various Technical Support options according to the Site Management option you choose when you setup your account. This is to ensure that you receive the level of design and technical assistance you need to successfully develop and deploy your WebSite or WebStore.

Site Management & Technical Support Options
Included/Pricing
Self-Managed: You manage the site yourself  
Online Help and Knowledge Base Included
E-mail Technical Support Included
Co-Managed: We manage the site together  
Online Help and Knowledge Base Included
E-mail Technical Support Included
30-Minute Orientation Session* Included
Phone Support* $120/hour
Configuration Services* $120/hour
Training and Tutorials* $120/hour
Custom Site Development* $120/hour
Fully-Managed: We manage the site for you  
Online Help and Knowledge Base Included
E-mail Technical Support Included
Phone Support* Included
Dedicated Support* Included
Configuration Services* $120/hour
Training and Tutorials* $120/hour
Custom Site Development* $120/hour
* Non-USA-based clients pay an additional surcharge for international phone rates.


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